{"id":39,"date":"2024-01-18T02:23:02","date_gmt":"2024-01-17T17:23:02","guid":{"rendered":"http:\/\/testpie.com\/wp\/?p=39"},"modified":"2024-01-18T02:23:02","modified_gmt":"2024-01-17T17:23:02","slug":"%ea%b2%bd%ec%98%81%ed%95%99-%ec%a0%84%ec%82%ac%ec%a0%81%ed%92%88%ec%a7%88%ea%b2%bd%ec%98%81tqm%ea%b2%bd%ec%98%81%ea%b2%bd%ec%a0%9c%eb%a0%88%ed%8f%ac%ed%8a%b8","status":"publish","type":"post","link":"http:\/\/testpie.com\/wp\/?p=39","title":{"rendered":"[\uacbd\uc601\ud559] \uc804\uc0ac\uc801\ud488\uc9c8\uacbd\uc601(TQM)\uacbd\uc601\uacbd\uc81c\ub808\ud3ec\ud2b8"},"content":{"rendered":"

\n [\uacbd\uc601\ud559] \uc804\uc0ac\uc801\ud488\uc9c8\uacbd\uc601(TQM)\uacbd\uc601\uacbd\uc81c\ub808\ud3ec\ud2b8
\n<\/h1>\n
\n <\/a> <\/a> <\/a> <\/a> <\/a> <\/a> <\/a> <\/a> <\/a> <\/a>\n<\/div>\n
\n \ub808\ud3ec\ud2b8 \ub2e4\uc6b4\ub85c\ub4dc: [\uacbd\uc601\ud559] \uc804\uc0ac\uc801\ud488\uc9c8\uacbd\uc601(TQM).ppt<\/span>   [size : 456 Kbyte]<\/a>\n<\/div>\n

Total Quality Management<\/p>\n

\uc804\uc0ac\uc801 \ud488\uc9c8\uacbd\uc601
\nTQM(\uc804\uc0ac\uc801 \ud488\uc9c8\uacbd\uc601)
\n?<\/p>\n

TQM : Total Quality Management
\n\uace0\uac1d\ub9cc\uc871, \uc885\uc5c5\uc6d0 \ucc38\uc5ec, \ud488\uc9c8\uc758 \uc9c0\uc18d\uc801 \uac1c\uc120\uc758 \uc138\uac00\uc9c0 \uc6d0\uce59\ud558\uc5d0 \ubca4\uce58 \ub9c8\ud0b9 \ud558\uace0, \uc81c\ud488 \ubc0f \uc11c\ube44\uc2a4 \uc124\uacc4, \uacf5\uc815\uc124\uacc4, \uad6c\ub9e4, \ud488\uc9c8\ubcf4\uc99d \ub4f1\uc758 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \ud488\uc9c8\uc911\uc2ec\uc758 \uc804\uc0ac\uc801\uc778 \uacbd\uc601\ucca0\ud559\uacfc \uccb4\uacc4
\n1.Quality : \uacbd\uc601\uc758 \ucca0\ud559
\n?<\/p>\n

\uace0\uac1d\uc694\uad6c\uc758 \uae30\ubcf8 \ub0b4\uc6a9 : \ub192\uc740 \ud488\uc9c8\uc758 \ub2e4\uc591\ud55c
\n\uc81c\ud488\uacfc \uc11c\ube44\uc2a4 \uc81c\uacf5 ? \uc77c\ubcf8\uc758 \ud488\uc9c8 \uc5d0\ub4dc\uc6cc\ub4dc \ub370\ubc0d – \ud488\uc9c8\uc758 \uacbd\uc7c1\uc6b0\uc120 \uc21c\uc704\ud654 1980\ub144\ub300 : \uace0\uac1d\uc911\uc2ec \uc2dc\uc7a5\uc73c\ub85c\uc758 \ubcc0\ud654\uc5d0\uc11c
\n\uace0 \uacbd\uc7c1\ub825 \ubc1c\ud718 ? \ud488\uc9c8\uc5d0 \ub300\ud55c \uc18c\ube44\uc790\uc758 \uae30\ub300\uc640 \uc0dd\uc0b0\ub2a5\ub825
\n\uc0ac\uc774\uc758 \uac04\uaca9\uc744 \uc881\ud790 \uac83 ? TQM\uc758 \uc218\ub808\ubc14\ud034
\nTQM Wheel
\nCustomer
\nsatisfaction
\nFigure 6.1
\n1.Quality : \uacbd\uc601\uc758 \ucca0\ud559
\n?<\/p>\n

1.1. \uace0\uac1d \uc9c0\ud5a5\uc801 \ud488\uc9c8\uc758 \uc815\uc758<\/p>\n

\uace0\uac1d \uc911\uc2ec : \uace0\uac1d\uc758 \uae30\ub300\uc5d0 \ub9de\uac70\ub098 \uae30\ub300\ub97c \ucd08\uacfc\ud558\ub294 \uac83
\n(1) \uc0ac\uc591\uc77c\uce58\ub3c4 ? \ud575\uc2ec\uc131\ub2a5\uacfc \ubb34\uace0\uc7a5\uc758 \ud488\uc9c8\ubcf4\uc99d \uae30\uac04 ? \uc81c\ud488\uc131\ub2a5(\uace0\uac1d\uad00\uc810) – \uc804\ubd80\ud488\uc774 \uac1c\ubcc4 \uc0ac\uc591(\uac01 \uc791\uc5c5\uc790
\n\uad00\uc810)\uc744 \ucda9\uc871\ud560 \ub54c \uad6c\ud604 ? \uc11c\ube44\uc2a4\uc758 \uc801\uc2dc \uc81c\uacf5, \ub300\uc751\uc2dc\uac04 \ub4f1
\n(2) \uac00\uce58(value) ? \uc81c\ud488\/\uc11c\ube44\uc2a4\uac00 \uc18c\ube44\uc790\ub4e4\uc774 \uae30\uaebc\uc774 \uc9c0\ubd88\ud558\ub824\ub294 \uac00\uaca9\uc5d0\uc11c
\n\uc758\ub3c4\ud55c \ubaa9\ud45c \ub97c \uc5bc\ub9c8\ub098 \uc798 \ub2ec\uc131\ud558\ub294\uac00\uc5d0 \uc758\ud574 \ud3c9\uac00\ub418\ub294 \uac83
\n?<\/p>\n

(3) \uc0ac\uc6a9\uc801\ud569\uc131 ? \uc81c\ud488\/\uc11c\ube44\uc2a4\uac00 \uc758\ub3c4\ud55c \ubaa9\uc801\uc744 \uc5bc\ub9c8\ub098 \uc798 \uc218\ud589\ud558\ub294\uac00? ? \uc81c\ud488\uc758 \uae30\uacc4\uc801 \ud2b9\uc131\uacfc \uc11c\ube44\uc2a4\uc758 \ud3b8\ub9ac\uc131 \uac10\uc548 ? \uc678\uad00, \uc2a4\ud0c0\uc77c, \ub0b4\uad6c\uc131, \uc0ac\uc6a9\uc7a5\ube44\uc758 \uc2e0\uad6c\ud615, \uc2e0\ub8b0\ub3c4, \uc219\ub828\ub3c4,
\n\uc11c\ube44\uc2a4 \ub0b4\uc6a9 \ub4f1
\n(4) \uc9c0\uc6d0 ? \ubcf4\uc99d\uc218\ub9ac\uc694\uad6c\uc5d0\uc758 \uc2e0\uc18d\ud55c \ubc18\uc751\uacfc \uc815\ud655\ud55c \uc218\ub9ac, \uad11\uace0\uc758 \uc815\ud655\uc131 ? \ubb34 \u2026(\uc0dd\ub7b5) \ubd80\ub2f4 \uc7ac\uc218\ub9ac \ubcf4\uc99d\uc11c (5) \uc2ec\ub9ac\uc801 \uc778\uc0c1 ? \ubd84\uc704\uae30, \uc774\ubbf8\uc9c0, \ubbf8\uc801\uac10\uac01, \uc885\uc5c5\uc6d0 \ud0dc\ub3c4\uc640 \uc678\ubaa8\uc640 \ud589\ub3d9 ? \ud310\ub9e4\uc6d0, \uc11c\ube44\uc2a4 \uc81c\uacf5\uc790\uc758 \uc9c0\uc2dd\uacfc \uc778\uc131, \uc2e4\ub0b4 \ub514\uc790\uc778 \ub4f1
\n1.Quality : \uacbd\uc601\uc758 \ucca0\ud559
\n1.2. \uacbd\uc7c1 \ubb34\uae30\uc778 \ud488\uc9c8
\n? \uc18c\ube44\uc790\uc758 \ud488\uc9c8\uc778\uc2dd\uae30\uc900: \uc131\ub2a5(\ub3d9\ub825, \ud30c\uc6cc),\uc2a4\ud0c0\uc77c,\uc5f0\ub8cc\uc808\uac10
\n\ub514\uc790\uc778, \ub0b4\uad6c\uc131, \uc548\uc804\uc131 ? \uace0\uac1d\uc758 \ud488\uc9c8\uc778\uc2dd\uacfc \uc120\ud638\ub3c4\uc758 \ubcc0\ud654\uc608\uce21 ? \uc2e0\uc18d\ubc18\uc751
\n? \uace0\uac1d\uc758 \uc120\ud0dd \uc2dc\uc7a5\uc720\uc9c0\uc640 \ud655\ub300 \uc81c\ud488\uc124\uacc4\uc5d0 \ubc18\uc601
\n? \ud488\uc9c8\uacbd\uc601\uc758 \uc131\uacf5 \uc870\uac74 : \u2460 \uc18c\ube44\uc790\uc758 \uae30\ub300\ub97c \uc815\ud655\ud558\uac8c \uc778\uc9c0 \u2461 \uc18c\ube44\uc790\uc758 \uae30\ub300\uc640 \uacbd\uc601, \uc0dd\uc0b0\ub2a5\ub825 \uaca9\ucc28 \ucd95\uc18c
\n? \uc2dc\uc7a5\uc810\uc720\uc728 \ud5a5\uc0c1\uc744 \uc704\ud55c \uacbd\uc7c1\uc6b0\uc704\uc694\uc18c : ? \uace0\ud488\uc9c8 \uc81c\ud488\uc131\ub2a5, \uace0\uac1d\uc911\uc2ec \uc11c\ube44\uc2a4, \uc801\uc808\ud55c \uac00\uaca9 ? \ud488\uc9c8\uac1c\uc120 \ud6a8\uacfc
\n? \uc774\uc775 \uac1c\uc120, \uc218\uc775\uc728 \uac1c\uc120, \uc6d0\uac00 \uc808\uac10, \uc2dc\uc7a5 \uc810\uc720\uc728 \ud5a5\uc0c1
\n1.Quality : \uacbd\uc601\uc758 \ucca0\ud559
\n2.1 \ubb38\ud654\uc758 \ubcc0\ud654 ? \uace0\ud488\uc9c8 \uc81c\ud488\/\uc11c\ube44\uc2a4\uc758 \uace0\uac1d\uc9c0\ud5a5\ud68c\uc0ac\ub85c \uacbd\uc7c1\uc0ac\uc640\uc758 \ucc28\ubcc4\ud654\ub97c \uc704\ud574
\n\uc804 \uc885\uc5c5\uc6d0\uc5d0\uac8c \ud488\uc9c8 \uc911\uc694\uc131, \ud488\uc9c8\uac1c\uc120\ub3d9\uae30, \ud488\uc9c8\uac1c\uc120 \ucc45\uc784 \uc758\uc2dd\uc744
\n\ubd80\uc5ec\ud558\uace0, \uc870\uc9c1\uc758 \ud488\uc9c8\uc911\uc2ec \ubb38\ud654 \uc131\uc219
\n? \uace0\uac1d : \uc678\ubd80\uace0\uac1d(External Customer) – \uc678\ubd80\uc758 \uc0ac\ub78c, \uae30\uc5c5
\n\ub0b4\ubd80\uace0\uac1d(Internal Customer) – \ub2e4\ub978 \uc885\uc5c5\uc6d0\uc758 \uc0b0\ucd9c\uc5d0 \uc758\uc874\ud558\ub294
\n\uc870\uc9c1\ub0b4\uc758 \uc0ac\ub78c, \ubd80\uc11c(\ub2e4\uc74c\uacf5\uc815, \uc0c1\uae09\uc790, \uacbd\uc601\uc790)
\n\u201c \uc678\ubd80\uace0\uac1d\uc758 \ub9cc\uc871\uc744 \uadf9\ub300\ud654\ud558\ub824\uba74, \uc804 \uc885\uc5c5\uc6d0\uc740 \ub0b4\ubd80 \uace0\uac1d\uc5d0\uac8c \uc591\uc9c8\uc758
\n\uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud574\uc57c \ud55c\ub2e4.\u201d ? \uc6d0\ucc9c\uc5d0\uc11c\uc758 \ud488\uc9c8\uad00\ub9ac ? \ud488\uc9c8\uc744 \ub2f4\ub2f9 \uacf5\uc815\uc5d0\uc11c \ucc45\uc784\uc9c0\uba70, \uc0ac\ud6c4 \ud488\uc9c8 \uac80\uc0ac \uc81c\uac70 \uc608) Line Stop \uc904 \ud65c\uc6a9 ? \ubd88\ub7c9 \ubc1c\uc0dd\uc2dc \ub77c\uc778 \uc815\uc9c0 \ud6c4 \uc2e0\uc18d \ubb38\uc81c\ud574\uacb0
\n2. \uc885\uc5c5\uc6d0 \ucc38\uc5ec
\n2.2 \uac1c\uc778\uc758 \uac1c\ubc1c<\/p>\n

\ud488\uc9c8\uac1c\uc120 ? \uc0c8\ub85c\uc6b4 \uc791\uc5c5 \ubc29\ubc95 \uc2e0\uc784\uc790 \ud6c8\ub828 \uc9c1\ubb34 \ub0b4 \ud6c8\ub828 \ud504\ub85c\uadf8\ub7a8 \uacbd\uc601\uc9c4, \uad00\ub9ac\uc790\uc758 \ud6c8\ub828\ub2f4\ub2f9\uc790 \ud6c8\ub828
\n2.3 \ubcf4\uc0c1\uacfc \uc720\uc778 ? \uc81c\uc548 \uc81c\ub3c4 \ud65c\uc6a9 ? \uae08\uc804\uc801 \uc720\uc778 : \uc131\uacfc\uae09, \ubcf4\ub108\uc2a4, \uc0c1\ud488, \uc9c4\uae09 ? \ube44\uae08\uc804\uc801 \ubcf4\uc0c1 : \uacf5\ub85c\uc778\uc815, \ud2b9\ubcc4\uc8fc\ucc28\uc7a5\uc18c, \ucd5c\uace0\uae09 \uc2dd\uc0ac\uc81c\uacf5,
\n\uc0ac\uc9c4\ubd80\ucc29
\n2. \uc885\uc5c5\uc6d0 \ucc38\uc5ec
\n2.4 Team work\uacfc \uc870\uc9c1 \uc7ac \uad6c\uc870\ud654<\/p>\n

? \ud300\uc81c\uc6b4\uc601 \u2015 \uacf5\ub3d9\ubaa9\ud45c\ud5cc\uc2e0, leadership \uacf5\uc720, \uc131\uacfc\uc758 \uacf5\ub3d9\ubd84\ubc30, \uac1c\ubc29\ud615 \ud1a0\ub860,
\n\uc9c1\uc811 \ub2f4\ub2f9 \uc791\uc5c5\uc218\ud589, \uc791\uc5c5\uc790 \ucc38\uc5ec
\n? \uc131\uacf5\uc694\uc778 \u2015 \uc885\uc5c5\uc6d0 \uad8c\ud55c\ubd80\uc5ec( Employee Empowerment),\uc678\ubd80\uc790\ubb38,\ubd84\uc704\uae30, \uac00\uc2dc\uc801 \uacfc\uc81c\/\ubaa9\ud45c, \ud504\ub85c\uc81d\ud2b8 \uc911\uc694\uc131, \ucc3d\uc758\uc801 \ud1b5\ucc30\ub825, \uac1c\uc778\uc801\uc720\ub300, \ubcf4\uc0c1.
\n(1)\ubb38\uc81c\ud574\uacb0\ud300 (Problem Solving Team)
\n? \ud488\uc9c8\uad00\ub9ac \ubd84\uc784\uc870(Q.C circle) ? \uc18c\uc9d1\ub2e8\uc73c\ub85c \ud568\uaed8 \uc0dd\uc0b0, \ud488\uc9c8\uad00\ub828 \ubb38\uc81c \ud0d0\uc0c9, \ubd84\uc11d, \ud574\uacb0\ucc45 \uac15\uad6c(2)\ud2b9\uc218\ubaa9\uc801\ud300(Special Purpose Team) ? \uc5ec\ub7ec \uacfc, \ubd80\uc11c\uc758 \uc804\ubb38\uac00\ub85c \uad6c\uc131\ub418\uc5b4, \uace0\uac1d\uc11c\ube44\uc2a4, \ud488\uc9c8\ubb38\uc81c, \uc791\uc5c5\uc815\ucc45,
\n\uc2e0\uae30\uc220,\uc124\uacc4 \ub4f1\uc758 \uc8fc\uc694\ud604\uc548 \ubb38\uc81c\ud574\uacb0(3)\uc790\uc728\uad00\ub9ac\ud300(Self-Managing Team) ? \uc18c\uc9d1\ub2e8 \uc791\uc5c5\uc790\ub4e4\uc774 \uc81c\ud488\/\uc11c\ube44\uc2a4\uc758 \uc8fc\uc694 \ubd80\ubd84\uc774\ub098 \uc804\uccb4\ub97c \uc790\uc7ac\uacc4\ud68d,
\n\uad6c\ub9e4, \uc0dd\uc0b0,\ud1b5\uc81c\ud558\uace0 \uc131\uacfc\uc758 \ubcf4\uc0c1\uc744 \ub098\ub204\ub294 \uac83
\n2. \uc885\uc5c5\uc6d0 \ucc38\uc5ec
\nQuality: A Management Philosophy
\nConformance to Specifications
\nValue
\nFitness for Use
\nSupport
\nPsychological Impressions
\nQuality As a Competitive Weapon<\/p>\n

3. Customer-Driven Definitions of Quality
\nEmployee Involvement
\nCultural Change
\nTeams
\nIndividual Development
\nAwards and Incentives
\nKaizen(1)\uae30\ubcf8\uac1c\ub150 :
\n\u2460 \uc5b4\ub5a0\ud55c \uacf5\uc815\uc774\ub4e0 \uac1c\uc120\uc774 \uac00\ub2a5\ud558\ub2e4.
\n\u2461 \uc774\ub97c \uac1c\uc120\ud558\uae30 \uc704\ud574 \ubb34\uc5c7\uc744 \ud574\uc57c \ud560\uc9c0\ub294 \ud604\uc7a5\uacfc \uac00\uc7a5
\n\uac00\uae4c\uc6b4 \uacf3\uc758 \uc77c\uc5d0 \uc5f0\uad00\ub41c \uc790\uac00 \uac00\uc7a5 \uc798 \uc548\ub2e4
\n\u2500 \uc885\uc5c5\uc6d0 \ucc38\uc5ec\uc640 \uc8fc\uc778\uc758\uc2dd
\n\u2462 \ud070 \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud558\uae30 \uc804\uc5d0 \ud589\ub3d9\uc744 \ucde8\ud558\uc790
\n\u2463 \ud0c1\uc6d4\ud55c \ubca4\uce58\ub9c8\ud06c\ub97c \uc120\uc815\ud558\uace0 \uac1c\uc120\ud55c\ub2e4.(2)\ub300\uc0c1 : \u2460 \uc5c5\ubb34\ucc98\ub9ac \uc2dc\uac04\ub2e8\ucd95 \u2461 \ubd88\ub7c9\ud488 \uac10\uc18c \u2462 \uc0ac\uace0 \uac10\uc18c \u2463 \uace0\uac1d\uacfc \ub0a9\ud488\uc5c5\uccb4 \uac1c\uc120 \u2464 \ube44 \ubd80\uac00 \uac00\uce58 \ud65c\ub3d9, \uc2dc\uac04, \ubd80\ud488 \uac10\uc18c
\n4. Continuous Involvement<\/p>\n

Continuous Improvement
\nGetting Started with Continuous Improvement
\nTrain employees in statistical tools and methods
\nMake SPC part of daily operations
\nBuild work teams and employee involvement
\nUtilize problem-solving tools
\nDevelop a sense of ownership in the process
\n4. Continuous Involvement
\n4.1 \uc9c0\uc18d\uc801 \uac1c\uc120\uc758 \ucc29\uc218
\n? \uc9c0\uc18d\uc801 \uac1c\uc120 \ucca0\ud559\uc744 \uc870\uc9c1\uc5d0\uac8c \uc804\ud30c
\n(1)SPC(\ud1b5\uacc4\uc801 \uacf5\uc815\uad00\ub9ac)\uc640 \ud488\uc9c8 \uac1c\uc120\uae30\ubc95 \uad50\uc721
\n(2)SPC \ubc29\ubc95\uc758 \uc77c\uc0c1\uc5c5\ubb34\ud654
\n(3)\uc791\uc5c5\ud300 \uad6c\ucd95, \uc885\uc5c5\uc6d0 \ucc38\uc5ec \ucd09\uc9c4
\n(4)\uc791\uc5c5\ud300\ub0b4\uc5d0\uc11c \ubb38\uc81c\ud574\uacb0\uae30\ubc95 \ud65c\uc6a9
\n(5)\uacf5\uc815\uc5d0 \ub300\ud55c \uc791\uc5c5\uc790\uc758 \uc8fc\uc778\uc758\uc2dd \uac1c\ubc1c
\n\u2192 \uc791\uc5c5 \ud300 \uc911\uc2ec\uc758 \uc791\uc5c5\uc7a5 \ud1b5\uc81c
\n4. Continuous Involvement
\n4.2 \ubb38\uc81c \ud574\uacb0 \uacfc\uc815
\n\ubb38\uc81c\ud574\uacb0\uc8fc\uae30(\ub370\ubc0d\uc758 \uc218\ub808\ubc14\ud034) : \uacc4\ud68d(P) \u2192 \uc2e4\ud589(D) \u2192 \uc810\uac80(C) \u2192 \uc870\uce58(A)(1)\uacc4\ud68d(Plan) : \ub300\uc0c1 \ud504\ub85c\uc138\uc2a4 \uc120\uc815 \ub300\uc0c1 \ud504\ub85c\uc138\uc2a4 \uae30\uc220 \uac1c\uc120\uc758 \uc815\uc131\uc801 \ubaa9\ud45c \uc124\uc815 \ub2ec\uc131\ubc29\uc548(\ub300\uc548)\ub17c\ub9ac \ub300\uc548\ub4e4\uc758 \ud6a8\uacfc\uc640 \ube44\uc6a9\uac80\ud1a0 \uacc4\ub7c9\ud654\ub41c \ubaa9\ud45c\uc640 \uacc4\ud68d\uc218\ub9bd(2)\uc2e4\ud589(Do) : \uacc4\ud68d\uc2e4\ud589, \uc9c4\ucc99\ub3c4 \uac10\uc0ac \uc790\ub8cc\uc218\uc9d1, \uae30\ub85d, \ud544\uc694\ud55c \uc218\uc815\uc870\uce58(3)\uc810\uac80(Check) : \uc218\uc9d1\uc790\ub8cc \ubd84\uc11d \ubaa9\ud45c\uc5d0\uc758 \uadfc\uc811\ub3c4 \uac80\ud1a0 \uaca9\ucc28\uac00 \ud06c\uba74 \uacc4\ud68d \uc7ac\uac80\ud1a0, \uc885\ub8cc\uacb0\uc815(4)\uc870\uce58(Act) : \uc0c8 \ud504\ub85c\uc138\uc2a4 \ubb38\uc11c\ud654\uc640 \uad50\uc721, \uc2e4\ud589, \ud65c\uc6a9<\/p>\n

4. Continuous Involvement
\nDeming Wheel (PDCA Cycle)
\nPlan
\nDo
\nCheck
\nAct
\nFigure 6.3
\nProblem-Solving Process
\nPlan
\nDo
\nCheck
\nAct<\/p>\n

5.The Cost of Poor Quality
\nPrevention Costs
\nAppraisal Costs
\nInternal Failure Costs
\nExternal Failure Costs
\n– \uc5f4\uc57d\ud55c \ud488\uc9c8\uc758 \ube44\uc6a9 ?<\/p>\n

? \ub9e4\ucd9c\uc561\uc758 10~30%\ub85c \ucd94\uc815
\n5.1 \uc608\ubc29\ube44\uc6a9(Prevention Cost) \ubd88\ub7c9\ud488 \ubc1c\uc0dd \uc804\uc5d0 \uc774\ub97c \ubc29\uc9c0\ud558\uae30\uc704\ud574 \ub4dc\ub294 \ube44\uc6a9 \uacf5\uc815\uc7ac\uc124\uacc4, \uc81c\ud488\uc7ac\uc124\uacc4, \uc9c0\uc18d\uc801 \uac1c\uc120, \uc885\uc5c5\uc6d0 \uad50\uc721\ud6c8\ub828,
\n\ud611\ub825\uc5c5\uccb4\uc640\uc758 \uacf5\ub3d9 \ub178\ub825 \ud488\uc9c8\uac1c\uc120.
\n5.2 \ud3c9\uac00\ube44\uc6a9(Appraisal Cost) \ud488\uc9c8\uac80\uc0ac, \uc6d0\uc778\ubc1c\uacac \ub4f1 \ud488\uc9c8\uc218\uc900\ud3c9\uac00, SPC\ube44\uc6a9
\n5.The Cost of Poor Quality
\n5.3 \ub0b4\ubd80\uc2e4\ud328\ube44\uc6a9(Internal Failure Cost) \uc81c\uc870\uacfc\uc815\uc5d0\uc11c \ubd88\ub7c9\ud488\ubc1c\uc0dd\uc73c\ub85c \uc778\ud55c \uc218\uc728 \uc190\uc2e4\uacfc \uc7ac \uc791\uc5c5 \ube44\uc6a9. ? \uc218\uc728 \uc190\uc2e4(Yield Loss) : \ubd88\ub7c9\ud488 \ud3d0\uae30\ub85c \ubc1c\uc0dd\ud558\ub294 \ube44\uc6a9.
\nI = M \/ (1-P1)(1-P2)\u2026(1-Pn),
\nI : \uc7ac\ub8cc\ud22c\uc785\ub7c9, M: \uc644\uc81c\ud488\uc18c\uc694\ub7c9<\/p>\n

? \uc7ac \uc791\uc5c5 \ube44\uc6a9(Rework Cost) : \ubd88\ub7c9\uc744 \uace0\uce58\ub294 \ucd94\uac00\uc791\uc5c5\ube44\uc6a9.
\nMj = (Qj * Nj) \/ (1 – Pj),
\nMj : \uc81c\ud488\uc18c\uc694\ub7c9, Qj : lot size, Nj : lot \uc218<\/p>\n

5.4 \uc678\ubd80\uc2e4\ud328\ube44\uc6a9(External Failure Cost) ? \uace0\uac1d\uc5d0\uac8c \ub118\uaca8\uc9c4 \ud6c4 \ubc1c\uc0dd\ud55c \uc81c\ud488\uc774\ub098 \uc11c\ube44\uc2a4\uc758 \uc798\ubabb\uc73c\ub85c\ubd80\ud130
\n\ubc1c\uc0dd\ud55c \ubd80\ub2f4\uacfc \ube44\uc6a9. ? \ubcf4\uc99d \uc11c\ube44\uc2a4\ube44\uc6a9, \ub9e4\uc0c1\uc190\uc2e4(\uc2dc\uc7a5\uc810\uc720\uc728\uacfc \uc774\uc775\uac10\uc18c)\ube44\uc6a9 ? \ubc95\uc815\uc758 \uc18c\uc1a1\ube44\uc6a9\uacfc \ud53c\ud574\ubcf4\uc0c1\uae08, \uc81c\ud488\ud68c\uc218\uc640 \ubcc0\uc0c1\ube44\uc6a9
\n5.The Cost of Poor Quality
\nCost of Detecting Defects
\nCost of detection and correction
\nProcess Final testing Customer
\nWhere defect is detected
\nFigure 6.2
\n10 Multiplying Rule
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\nBenchmarking
\nPlanning
\nAnalysis
\nIntegration
\nAction
\nProduct and Service Design
\nProcess Design
\nPlanning
\nAnalysis
\nIntegration
\nAction
\nBenchmarking
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n6.1 \ubca4\uce58 \ub9c8\ud0b9<\/p>\n

\uacbd\uc7c1 \ub610\ub294 \uc120\ub3c4\uc5c5\uccb4\ub97c \ub300\uc0c1\uc73c\ub85c \uc81c\ud488, \uc11c\ube44\uc2a4, \uacbd\uc601\uad00\ub9ac \uad00\ud589\uc744
\n\ube44\uad50 \uce21\uc815\ud558\uc5ec \uc790\uc0ac\uc758 \uc6b4\uc601\uad00\ub9ac\ub97c \uac1c\uc120\ud558\ub294 \ubaa9\ud45c\ub97c \uc124\uc815\ud558\uace0
\n\uc9c0\uc18d\uc801\uc73c\ub85c \uac1c\uc120\ud558\ub294 \uccb4\uacc4 \uc801\uc778 \uc808\ucc28
\n? \ubca4\uce58 \ub9c8\ud0b9 \uc9c0\ud45c : \ub2e8\uc704\uc6d0\uac00,\uace0\uac1d\ub2f9 \uc2e4\ud328\uc728, \ub2e8\uc704\ucc98\ub9ac\uc2dc\uac04,
\n\uace0\uac1d\ubd88\ub9cc\uc728,\ub2e8\uc704\ub2f9 \uc218\uc775, \ud22c\uc790 \uc218\uc775 \uc728,
\n\uace0\uac1d\ub9cc\uc871\uc218\uc900
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n– \ubca4\uce58 \ub9c8\ud0b9\uc758 \ub2e8\uacc4 ?<\/p>\n

(1).\uacc4\ud68d – \ub300\uc0c1\ud504\ub85c\uc138\uc2a4\uc640 \ud68c\uc0ac\uc120\uc815, \ud504\ub85c\uc138\uc2a4 \uc131\uacfc\uc9c0\ud45c\uc640
\n\uc790\ub8cc\uc218\uc9d1 (2).\ubd84\uc11d – \uc790\uc0ac\uc640 \uc131\uacfc\uc9c0\ud45c\ub97c \ube44\uad50 \ubd84\uc11d\ud558\uc5ec \uc6d0\uc778\ud30c\uc545 (3).\ud1b5\ud569 – \ubaa9\ud45c\uc124\uc815\uacfc \ub2ec\uc131\uc744 \uc704\ud55c \uacbd\uc601\uc9c4\uc758 \uc790\uc6d0\uc9c0\uc6d0\ud655\ubcf4 (4).\ud589\ub3d9 ? \ub2e4\uae30\ub2a5 \ud300 \uad6c\uc131\uacfc \ud65c\ub3d9\uacc4\ud68d \ucd94\uc9c4, \uc2e4\ud589\uc810\uac80, \uac1c\uc120
\n? \uc885\ub958
\n.\uacbd\uc7c1\uc801 \ubca4\uce58\ub9c8\ud0b9 – \uacbd\uc7c1\uae30\uc5c5 \ub300\uc0c1 .\uae30\ub2a5\uc801 \ubca4\uce58\ub9c8\ud0b9 – \uae30\ub2a5\ubd84\uc57c\uc5d0\uc11c \ub6f0\uc5b4\ub09c \uc5c5\uccb4\ub300\uc0c1 .\ub0b4\ubd80\uc801 \ubca4\uce58\ub9c8\ud0b9 – \uc6b0\uc218 \ub0b4\ubd80\uc870\uc9c1 \ub2e8\uc704\ub300\uc0c1
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n6.2 \uc81c\ud488 \ubc0f \uc11c\ube44\uc2a4 \uc124\uacc4 \uac1c\uc120<\/p>\n

\n? \uc548\uc815\uc801 \uc124\uacc4 – \ud488\uc9c8\uc548\uc815\uc5d0 \uc911\uc694, \uacbd\uc7c1\ub825 \ud5a5\uc0c1\uc5d0 \uae30\uc5ec ?\ucd94\uac00\uc801 \uc2dc\uac04\uacfc \ube44\uc6a9\uc73c\ub85c \ud68c\uc0ac\ubd80\ub2f4\ucd08\ub798.
\n\uc2e0\ub8b0\ub3c4(Reliability) – \ubd80\ud488\uc2e0\ub8b0\ub3c4 \ud5a5\uc0c1,
\n\uc2a4\ud398\uc5b4(Stand-by)\ubd80\ud488 \uc7a5\ucc29 Rs = r1. r2. \u2026 rn
\n? \ubd80\ud488 \uc218 \uac10\uc18c\uc124\uacc4
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n6.3 Reliability<\/p>\n

\nProduct reliability
\nrs = (r1)(r2) . . . (rn)
\nwhere
\nrs = reliability of the complete product
\nn = number of subsystems
\nrn = reliability of the subsystem or component n
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n6.4 \uacf5 \uc815 \uc124 \uacc4
\n? \ud488\uc9c8(\uc81c\ud488\uacfc \uc11c\ube44\uc2a4)\uc5d0 \ud070 \uc601\ud5a5
\n(1)\uace0\uac1d\uc11c\ube44\uc2a4 \uae30\uac04 \ub2e8\ucd95\uc744 \uc704\ud55c \uacf5\uc815\uc758 \uc7ac\uc124\uacc4 \uacf5\uc7a5\uc2e0\ucd95\ud5c8\uac00 : \uad6d\ub0b4 2\ub144 6\uac1c\uc6d4
\n? \uc601\uad6d1\uc8fc\uc77c(ONE-STOP SERVICE) \uc740\ud589\uc2e0\uc6a9\uc7a5\ubc1c\ud589 : \uc804\ub2f4\uc885\uc5c5\uc6d0\uc81c\ub85c 4\uc77c\uc774 1\uc77c\ub85c \ub2e8\ucd95(2)\uc2e0\uae30\uacc4 \uc7a5\ube44\uad6c\uc785(3)\ub3d9\uc2dc\uacf5\ud559 : \uc0dd\uc0b0\uad00\ub9ac\uc790\uc640 \uc124\uacc4\uc790,\uc678\uc8fc\/\ub0a9\ud488\ud611\ub825\uc5c5\uccb4
\n\uacf5\ub3d9\uc758 \ud488\uc9c8\uac1c\uc120\uacfc \uac1c\ubc1c,\uc2dc\ud5d8,\uc0dd\uc0b0,\ud488\uc9c8 \ubcf4\uc99d
\n\uc73c\ub85c \uc2dc\uac04 \ub2e8\ucd95
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n6.5 Quality Function Development (QFD:\ud488\uc9c8\uae30\ub2a5\uc804\uac1c)
\n(1)QFD : \uace0\ud488\uc9c8\uc744 \uc694\uad6c\ud558\ub294 \uace0\uac1d \uc694\uad6c\ub97c \uc81c\ud488\/\uc11c\ube44\uc2a4 \uac1c\ubc1c \ubc0f
\n\uc0dd\uc0b0 \ud504\ub85c\uc138\uc2a4 \uc81c\ub2e8\uacc4\uc5d0 \uc801\ud569\ud55c \uae30\uc220\uc801\uc694\uac74\uc73c\ub85c \uc804\ud658\ud558\uc5ec
\n\ubc18\uc601\ud558\ub294 \uc218\ub2e8.
\n(2)\uc5ed\uc0ac :
\n? 1970\ub144\ub300 \ube0c\ub9ac\uc9c0\uc2a4\ud1a4 \ud0c0\uc774\uc5b4\uc640 \ubbf8\uc4f0\ube44\uc2dc \uc911\uacf5\uc5c5\uc5d0\uc11c \uc0ac\uc6a9. ? \uc81c\ud488\uc124\uacc4\uacfc\uc815\uc5d0 \uace0\uac1d\uc694\uad6c \ubc18\uc601 \ud488\uc9c8\ub3c4\ud45c \uc774\uc6a9 \ucc3d\uc548. ? \ud604\uc7ac \ubbf8\uad6d 200\uac1c \uc5c5\uccb4\uc801\uc6a9.
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n6.5 Quality Function Development (QFD:\ud488\uc9c8\uae30\ub2a5\uc804\uac1c)
\n(3) \uc811\uadfc\ubc95 : \ud488\uc9c8\uc758 \uc9d1(House of Quality)1.\uace0\uac1d\uc758 \uc18c\ub9ac : \uace0\uac1d\uc758 \ud544\uc694\uc640 \uc6d0\ud558\ub294 \uc18d\uc131.2.\uacbd\uc7c1\ubd84\uc11d : \uace0\uac1d\uad00\uc810\uc5d0\uc11c \uacbd\uc7c1\uc0ac\uc5d0 \ube44\ud55c \uc6b0\ub9ac\uc758 \uc218\uc900.3.\uc5d4\uc9c0\ub2c8\uc5b4\uc758 \uc18c\ub9ac : \uace0\uac1d\uc694\uad6c\uc640 \uc5f0\uad00\ub41c \uae30\uc220\uc801 \uc9c0\ud45c\ub098 \uacf5\ud559\uc801
\n\uc18d\uc131\uc5d0 \ub300\ud55c \uc758\uacac.4.\uc0c1\uad00\uad00\uacc4 : \uace0\uac1d\uc18c\ub9ac\uc640 \uc5d4\uc9c0\ub2c8\uc5b4 \uc18c\ub9ac\uc0ac\uc774\uc758 \uad00\uacc4.5.\uae30\uc220\uc801 \ube44\uad50 : \uacbd\uc7c1\uc0ac \ub300\ube44 \ubcf8\uc0ac\uc81c\ud488\/\uc11c\ube44\uc2a4\uc758 \uc131\ub2a5 \uc218\uc900.6.\uad50\ud658\uad00\uacc4 : \uc7a0\uc7ac\uc801\uc778 \uae30\uc220\uc801 \uad50\ud658\uad00\uacc4 \ud30c\uc545.
\n\u201c\ud488\uc9c8\uc758 \uc9d1\u201d\uc758 \uc7a5\uc810
\n\u2015 \ud488\uc9c8\uac1c\uc120\uc744 \uc704\ud55c \uae30\ub2a5\ubd80\ucc98 \uac04 \uc758\uc0ac\uc18c\ud1b5 \ucd09\uc9c4,\uc81c\ud488\uc124\uacc4 \uc911\uc694
\n\uc694\uc778\uc5d0 \uc9d1\uc911,\ub9c8\ucf00\ud305\uc804\ub7b5,\ud575\uc2ec\uacf5\uc815 \ud30c\uc545.
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n6.5 Quality Function Development (QFD:\ud488\uc9c8\uae30\ub2a5\uc804\uac1c)<\/p>\n

Voice of the Customer
\nCompetitive Analysis
\nVoice of the Engineer
\nCorrelations
\nTechnical Comparisons
\nTrade-offs
\nPurchasing Considerations
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n6.6 \uad6c\ub9e4\uc5d0 \ub300\ud55c \uace0\ub824 \uc0ac\ud56d
\n\uc678\ubd80\ub0a9\ud488\uc5c5\uccb4 \uc6d0\uc790\uc7ac, \ubd80\ud488\uc758 \ud488\uc9c8 ? \ucd5c\uc885\uc81c\ud488 \ud488\uc9c8 \uc601\ud5a5<\/p>\n

? \uc678\ubd80\ub0a9\ud488\uc5c5\uccb4 \ud488\uc9c8\uad00\ub9ac(1)\uad6c\ub9e4\uc790 \uc811\uadfc\ubc95(Buyer\u2019s Approach)\uace0\ud488\uc9c8 \ubd80\ud488\uc744 \uc801\uc808\ud55c \uace0\uac1d\uc5d0 \uacf5\uae09\ud558\ub294 \uc5c5\uccb4 \uc120\uc815 \ud6c4 \uae30\uc220\uc9c0\ub3c4 \ub4f1\uc73c\ub85c \ubd88\ub7c9 \uc81c\ub85c\uc758 \ubd80\ud488 \uad6c\ub9e4(2)\uc0ac\uc591 \uad00\ub9ac ( Specification Management)\ud604\uc2e4\uc801 \uc0ac\uc591 \uc124\uc815 ? \uc0ac\uc591(\uaddc\uaca9)\uc218\uc900\uacfc \ubd80\ud488\uc0dd\uc0b0\ube44\uc6a9\uc758 \ube44\ub840\uc131.\uc911\uc694\ubd80\ud488 \uc911\uc2ec, \uc0ac\uc591 \ud604\uc2e4\ud654\ub85c \uc81c\ud488\ud488\uc9c8\uc218\uc900 \ubcf4\uc7a5\uacfc \uacbd\uc81c\uc131 \ud655\ubcf4(3)\uad6c\ub9e4\uae30\uac04 \ud655\ub300, \uc870\uc9c1\uc758 \ubcbd\uc81c\uac70.(4)\ud611\ub825\uc5c5\uccb4\uc758 \uc81c\uc870\uacf5\uc815 \ubd84\uc11d\uacfc \uae30\uc220 \uc9c0\uc6d0.
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n6.7 Tools for Improving Quality and Performance
\nChecklists
\nHistograms and Bar Charts
\nPareto Charts
\nScatter Diagrams
\nCause-and-Effect Diagrams
\nGraphs
\nData Snooping
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n– \ud488\uc9c8 \uac1c\uc120 \ub3c4\uad6c –
\n(1)Checklist : \ud488\uc9c8 \ud2b9\uc815\uc18d\uc131 \ubc1c\uc0dd \ube48\ub3c4\uc218 \uae30\ub85d
\n(2)\ud788\uc2a4\ud1a0\uadf8\ub7a8\uacfc \ub9c9\ub300\uadf8\ub798\ud504: \ud488\uc9c8\uc18d\uc131\ub3c4\uc218 \ubd84\ud3ec, \ubc1c\uc0dd\ube48\ub3c4
\n(3)\ud30c\ub808\ud1a0\ub3c4\ud45c : 80-20\uaddc\uce59. \uc18c\uc218\uc758 \ud575\uc2ec\uc694\uc778 \uac1c\uc120\uc774 \ub300\ubd80\ubd84\uc758
\n\ud488\uc9c8\ubb38\uc81c \ud574\uacb0.
\n(4)\uc0b0\uc810\ub3c4(Scatter Diagram) : \ud2b9\uc815\uc694\uc778\uacfc \ubd88\ub7c9\ub960 \uad00\uacc4\ubd84\uc11d
\n(5)\ud2b9\uc131\uc694\uc778\ub3c4(Cause & Effect Diagram) : \uc124\uacc4\uc0c1\uc758 \ubb38\uc81c\ud0d0\uc0c9 \ubc29\ubc95.
\n\uace0\uac1d\ubd88\ub9cc\uc758 \ubd88\ub7c9\ubb38\uc81c\uc640 \uad00\ub828\uc0dd\uc0b0 \ud65c\ub3d9\uc758 \uc7a0\uc7ac\uc801 \uc6d0\uc778 \uc9c1\uc811
\n\uc5f0\uacb0 . Fishbone Diagram(\uc5b4\uace8\ub3c4),\ube0c\ub808\uc778\uc2a4\ud1a0\ubc0d \ud544\uc694
\n(6)\uadf8\ub798\ud504(Graph)\uc790\ub8cc\uce90\uae30(Data Snooping):\uacb0\uacfc\ub97c \uc885\ud569\ud558\uc5ec \ubb38\uc81c\uc774\uc288\uc640 \uc6d0\uc778\ud30c\uc545
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\n6.7 Tools for Improving Quality and Performance
\n< Cause-and-Effect Diagrams >
\nEffect
\nPersonnel
\nMachines
\nProcess
\nMaterials
\n6.7 Tools for Improving Quality and Performance
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\nChecker Board Airlines
\nPassenger processing at gate
\nLate cabin cleaners
\nUnavailable cockpit crew
\nLate cabin crew
\nPersonnel
\nWeather
\nAir traffic delays
\nOther
\nAircraft late to gate
\nMechanical failures
\nEquipment
\nMaterials
\nProcedures
\nWaiting for late passengers
\nWeight\/balance sheet late
\nPoor announcement of departures
\nDelayed check-in procedure
\nDelayed flight departures
\nLate food service
\nLate fuel
\nLate baggage to aircraft
\nContractor not provided
\nupdated schedule
\nFigure 6.4
\n6. TQM\uc744 \ud1b5\ud55c \ud488\uc9c8\uc758 \uac1c\uc120
\nChecklists
\nFigure 6.5
\nHeadliner Defects
\nDefect type Tally Total
\nA. Tears in fabric \/\/\/\/ 4
\nB. Discolored fabric \/\/\/ 3<\/p>\n

\n \ub808\ud3ec\ud2b8 \ub2e4\uc6b4\ub85c\ub4dc: [\uacbd\uc601\ud559] \uc804\uc0ac\uc801\ud488\uc9c8\uacbd\uc601(TQM).ppt<\/span>   [size : 456 Kbyte]<\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

[\uacbd\uc601\ud559] \uc804\uc0ac\uc801\ud488\uc9c8\uacbd\uc601(TQM)\uacbd\uc601\uacbd\uc81c\ub808\ud3ec\ud2b8 \ub808\ud3ec\ud2b8 \ub2e4\uc6b4\ub85c\ub4dc: [\uacbd\uc601\ud559] \uc804\uc0ac\uc801\ud488\uc9c8\uacbd\uc601(TQM).ppt   [size : 456 Kbyte] Total Quality Management \uc804\uc0ac\uc801 \ud488\uc9c8\uacbd\uc601 TQM(\uc804\uc0ac\uc801 \ud488\uc9c8\uacbd\uc601) ? TQM : Total Quality Management \uace0\uac1d\ub9cc\uc871, \uc885\uc5c5\uc6d0 \ucc38\uc5ec, \ud488\uc9c8\uc758 \uc9c0\uc18d\uc801 \uac1c\uc120\uc758 \uc138\uac00\uc9c0 \uc6d0\uce59\ud558\uc5d0 \ubca4\uce58 \ub9c8\ud0b9 \ud558\uace0, \uc81c\ud488 \ubc0f \uc11c\ube44\uc2a4 \uc124\uacc4, \uacf5\uc815\uc124\uacc4, \uad6c\ub9e4, \ud488\uc9c8\ubcf4\uc99d \ub4f1\uc758 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\ub294 \ud488\uc9c8\uc911\uc2ec\uc758 \uc804\uc0ac\uc801\uc778 \uacbd\uc601\ucca0\ud559\uacfc \uccb4\uacc4 1.Quality : \uacbd\uc601\uc758 \ucca0\ud559 ? \uace0\uac1d\uc694\uad6c\uc758 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"http:\/\/testpie.com\/wp\/index.php?rest_route=\/wp\/v2\/posts\/39"}],"collection":[{"href":"http:\/\/testpie.com\/wp\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/testpie.com\/wp\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/testpie.com\/wp\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/testpie.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=39"}],"version-history":[{"count":1,"href":"http:\/\/testpie.com\/wp\/index.php?rest_route=\/wp\/v2\/posts\/39\/revisions"}],"predecessor-version":[{"id":40,"href":"http:\/\/testpie.com\/wp\/index.php?rest_route=\/wp\/v2\/posts\/39\/revisions\/40"}],"wp:attachment":[{"href":"http:\/\/testpie.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=39"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/testpie.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=39"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/testpie.com\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}